Shipping policy
Processing Time
Processing begins after your order has been successfully placed and usually takes 1–2 business days.
During this time, your order is reviewed, quality-checked, and prepared for shipment.
Delivery Time (Shipping Time)
After processing, the estimated delivery times are:
Germany: 6–10 business days
Austria: 6–10 business days
Switzerland: 6–10 business days*
* Please note: Deliveries to Switzerland may experience occasional delays due to customs clearance.
Shipping Costs
Free Premium Shipping: Free of charge.
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number.
Address Changes
Changes to the delivery address are only possible before shipment.
Please contact us within 12 hours after placing your order at: